Thanks for the welcome! Apologies that the template wasn't posted previously. Please let me know if there's anything that needs further clarification!Hello,
Welcome to phpBB!
Have you read the Installing Extensions documentation?
Can you please elaborate on what you mean by "no longer loads"? Do you just get a blank page or some other effect? If you get a blank page and have access to the server's error logs, please post the last 10 or so lines from those logs.
Lastly, please fill out the Support Request Template and post it back here to enable us to assist you better.
As for error logs, there are none present. The "not loading" is a white screen.
Support Request Template
What version of phpBB are you using? phpBB 3.3.11
What is your board's URL? https://pinesheltered.com
Who do you host your board with? BlueHost
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What extensions do you have installed? VigLink (version 1.0.5)
What styles do you currently have installed? prosilver (3.3.11)
What language(s) is your board currently using? BritishEnglish
Which database type/version are you using? MySQL 5
What is your level of experience? New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Jan 28:
Added second administrator (made a Founder, but does not have same permissions and abilities as me?)
Altered avatar settings (changed shape and file size permitted)
Altered signature settings
Altered user registration settings (accounts must be approved by administrator)
Added new BBCode (center, right, left, justify, font, spoiler, glow, box)
Created new forum (now there's "General" and a second one "Writing")
Added or edited permissions for "Writing" for Administrator, Global Moderator, and Registered Users (we would prefer only registered users can see content added by members)
Edited forum details for "General"
Altered post settings
Feb 21st:
Altered Board Settings (today in ACP, General tab > Server settings > Save; no changes made, just hit "save")
Checked that I was on the most up to date version of phpBB (3.3.11 on my boards)
Please describe your problem. Sometime last week, the front page stopped loading correctly. It just shows a white screen when I try to visit the URL. I can only access the admin panel because the temporary domain I was assigned when I first registered the site is still in my web history.
Additionally, despite being confident that I'm downloading and opening extension files in the correct spot, they do not show up in my admin panel. The only extension (VigLink) was already there, presumably from downloading phpBB. I've followed both the Installing Extensions page and YouTube videos that show step-by-step the same procedure with visuals, but they don't appear in the Customize > Manage Extensions section.
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Statistics: Posted by nomadic one — Thu Feb 22, 2024 3:22 am